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FAQs

Answers to the questions buyers and sellers ask us most about listing, buying and staying safe on AutoVoB.

  • AutoVoB is an online marketplace where buyers and sellers connect directly to list, discover and negotiate the sale of automobiles. We provide the listing tools, search, messaging and safety checks — the sale itself happens between the two parties.

  • Every seller passes a phone and identity check before a listing goes live, and listings flagged by our review system are removed. Always inspect the vehicle in person, verify the registration papers, and pay only after you have seen the documents.

  • Create an account, tap "Post a listing", add photos, the registration year, kilometres driven and your asking price. Listings are usually reviewed and published within a few hours.

  • Add at least six: front three-quarter, rear three-quarter, both sides, the dashboard with the odometer visible, and the engine bay. Clear daylight photos get far more enquiries than studio-style shots.

  • Use the search bar or browse by brand, body type, budget and city. Filters for fuel type, transmission, ownership and kilometres let you narrow the list quickly, and you can save a search to get alerts.

  • Tap the heart on any listing to save it to your Wish-List. You will be notified if the price drops or if the seller marks the vehicle as sold, so you never lose track of one you liked.

  • Open the listing and use the Message or Call button. Messages stay inside AutoVoB so your personal number is never shared until you choose to share it.

  • Hatchbacks, sedans, SUVs, MUVs, luxury vehicles and commercial vehicles — both new and pre-owned, listed by individual owners and by verified dealers.

  • Browsing and buying are free. Sellers get a set number of free listings; featured placement and dealer plans are paid, and the price is shown before you confirm.

  • Use the "Report" link on the listing or in the chat. Our trust team reviews every report, and confirmed cases lead to a permanent ban. Never pay an advance to someone who refuses to meet in person.

  • Yes. Most listings are open to negotiation — send an offer through chat. Listings marked "Fixed price" are not negotiable.

  • Check the inspection report if the listing has one, ask for service records, and take the vehicle for a test drive. You can also book an independent inspection through AutoVoB before you commit.

  • Sales are between buyer and seller, so the vehicle is sold as seen. If a seller has hidden a known defect or misrepresented the vehicle, report it within 7 days and our team will investigate and act on the account.

  • Look for the verified badge on the profile, check how long the account has been active, and read the ratings left by earlier buyers. Ask to see the RC book and a photo ID that matches the name on it.

  • Well-priced listings with good photos usually get their first serious enquiry within 48 hours and sell in two to three weeks. Pricing above the market rate is the most common reason a listing goes quiet.

  • Your phone number and email are never shown on a listing. Data is encrypted in transit and at rest, and is only used for the purposes set out in our Privacy Policy.

  • AutoVoB does not run a return programme, since the contract is between you and the seller. Any return or refund has to be agreed in writing with the seller before payment.

  • Yes. Open the listing from your dashboard and edit the price, description or photos any time. Large edits go through a short review before they appear.

  • We partner with lending providers who can pre-approve a loan against a listing. Terms, interest and eligibility are decided entirely by the lender, not by AutoVoB.

  • Individual sellers can keep up to three active listings. If you sell regularly, switch to a dealer account for higher limits and bulk upload tools.

  • Yes, in selected cities. A trained inspector checks around 150 points and shares a report you can attach to the listing — inspected vehicles typically sell faster.

  • Go to Settings, then Account, then Delete account. Active listings are removed immediately; records we must keep for legal or tax reasons are retained for the required period.

  • You may only list vehicles you legally own, with valid registration and insurance. Vehicles with a finance hold, an unresolved accident case or tampered documents are not allowed.

  • Complete phone and email verification, submit a government ID, and finish at least one sale with a positive rating. The badge is reviewed periodically and can be withdrawn after confirmed complaints.