1.PURPOSE
AutoVoB respects intellectual property rights and expects all users, businesses, advertisers, dealers, partners, and content creators to do the same.
As a global transportation-focused SocioMart platform, AutoVoB enables users to publish content, create listings, upload photographs, videos, logos, business information, marketing materials, comments, and other user-generated content.
This Copyright & Trademark Complaint Policy establishes the procedures for reporting and addressing alleged intellectual property infringements on the AutoVoB platform.
This Policy applies globally and is intended to reflect internationally recognized intellectual property principles, including those reflected in:
- Copyright laws
- Trademark laws
- Digital platform safe-harbor frameworks
- International intellectual property treaties
- E-commerce and marketplace best practices
2.AUTOVOB'S ROLE
AutoVoB is a technology platform that hosts content created and uploaded by users.
AutoVoB:
- Does not pre-screen all content
- Does not independently verify ownership rights
- Does not monitor all uploads
- Does not guarantee user compliance with intellectual property laws
Users remain solely responsible for ensuring they possess all necessary rights to the content they upload or publish.
3.INTELLECTUAL PROPERTY RIGHTS
Intellectual Property ("IP") may include:
- Copyrights
Such as:
- Photographs
- Videos
- Artwork
- Graphics
- Marketing materials
- Website content
- Written descriptions
- Software
- Audio content
- Trademarks
Such as:
- Brand names
- Company names
- Logos
- Trade dress
- Service marks
- Product names
- Business identifiers
- Other Rights
Including:
- Database rights
- Design rights
- Proprietary content rights
- Related intellectual property rights
4.USER RESPONSIBILITIES
Users may only upload content that they:
- Own
- Created
- Licensed
- Have permission to use
Users must not upload content that infringes upon another person's intellectual property rights.
Examples include:
- Copying photographs without permission
- Uploading copyrighted videos
- Using logos without authorization
- Reproducing protected content
- Impersonating brands
5.COPYRIGHT INFRINGEMENT REPORTS
If you believe your copyrighted work has been infringed on AutoVoB, you may submit a Copyright Complaint.
Your complaint should include:
- Identification of the Copyrighted Work
A description of the copyrighted material allegedly infringed.
Identification of the Infringing Content
The URL, listing, profile, post, advertisement, or location where the allegedly infringing material appears.
Contact Information
Including:
- Full name
- Company (if applicable)
- Email address
- Telephone number
- Good Faith Statement
A statement that you reasonably believe the use is unauthorized.
Accuracy Statement
A statement that the information provided is accurate.
Authority Statement
A statement confirming you are the rights holder or authorized representative.
6.TRADEMARK INFRINGEMENT REPORTS
Trademark owners may report content that allegedly infringes their trademarks.
Trademark complaints should include:
- Trademark Information
- Trademark name
- Registration number (if applicable)
- Jurisdiction
- Owner information
- Infringing Content Information
- URL
- Listing
- Profile
- Advertisement
- Business page
- Explanation
Description of why the content infringes the trademark.
Contact Information
Full name
Company
Telephone number
7.REPORTING CHANNELS
Intellectual Property Complaints may be submitted to:
- Legal Department
- legal@autovob.com
AutoVoB may introduce online reporting forms in the future.
8.REVIEW PROCESS
Upon receiving a complaint, AutoVoB may:
- Review the report
- Request additional information
- Evaluate supporting evidence
- Contact affected users
- Assess applicable policies
Each complaint will be evaluated based on available information.
9.ACTIONS AUTOVOB MAY TAKE
Following review, AutoVoB may:
- Remove Content
Temporarily or permanently.
Restrict Visibility
Limit public access.
Request Modifications
Require corrections or clarification.
Suspend Accounts
Temporarily restrict access.
Terminate Accounts
In serious or repeated cases.
Take No Action
If insufficient evidence is provided.
AutoVoB retains discretion regarding appropriate enforcement actions.
10.COUNTER-NOTIFICATION PROCEDURE
Users who believe content was removed in error may submit a Counter-Notification.
The counter-notification should include:
- Identification of removed content
- Explanation of why removal was incorrect
- Contact information
- Statement made in good faith
- Supporting documentation where applicable
AutoVoB may review the counter-notification and determine appropriate next steps.
11.REPEAT INFRINGER POLICY
AutoVoB may maintain a Repeat Infringer Policy.
Users who repeatedly violate intellectual property rights may be subject to:
- Content removal
- Account restrictions
- Badge removal
- Permanent account termination
AutoVoB may determine repeat infringement based on internal assessments and available evidence.
12.FALSE OR ABUSIVE REPORTS
Submitting knowingly false reports is prohibited.
Examples include:
- False copyright claims
- False trademark claims
- Harassment through reporting systems
- Fraudulent takedown requests
AutoVoB may take action against individuals who abuse complaint procedures.
13.BUSINESS & DEALER RESPONSIBILITIES
Businesses, dealers, advertisers, and commercial users must ensure that:
- Vehicle photos are authorized
- Marketing materials are lawful
- Logos are properly licensed
- Brand references are accurate
- Promotional materials do not infringe third-party rights
Commercial users are expected to maintain higher standards of compliance.
14.ADVERTISING CONTENT
Advertisements must not:
- Use unauthorized trademarks
- Misrepresent affiliations
- Impersonate brands
- Use copyrighted materials without permission
Advertising violations may result in immediate removal.
15.USER-GENERATED CONTENT
Content published through:
- Listings
- Posts
- Profiles
- Comments
- Communities
- Messages (where applicable)
must comply with intellectual property laws.
Users remain solely responsible for the content they publish.
16.PLATFORM SAFE HARBOR PRINCIPLES
AutoVoB seeks to operate in accordance with legal frameworks that recognize the role of online intermediaries and technology platforms.
Nothing in this Policy shall be interpreted as:
- Creating ownership rights for AutoVoB
- Assuming responsibility for all user content
- Waiving available legal protections
AutoVoB reserves all applicable legal rights and defenses.
17.INTERNATIONAL INTELLECTUAL PROPERTY COMPLIANCE
Because AutoVoB serves users globally, intellectual property rights may vary by jurisdiction.
Users remain responsible for understanding and complying with laws applicable to their content and activities.
AutoVoB may consider:
- Local laws
- International treaties
- Regulatory requirements
- Platform policies
when evaluating complaints.
18.RECORD RETENTION
AutoVoB may retain complaint-related information for:
- Legal compliance
- Audit purposes
- Fraud prevention
- Dispute resolution
- Risk management
Retention periods may vary depending on legal and operational requirements.
19.DISCLAIMER
AutoVoB does not provide legal advice.
Nothing in this Policy should be interpreted as legal guidance regarding:
- Copyright ownership
- Trademark ownership
- Licensing rights
- Intellectual property disputes
Users should seek independent legal advice when appropriate.
20.POLICY CHANGES
AutoVoB may update this Policy periodically to reflect:
- Legal developments
- Regulatory changes
- Platform enhancements
- Operational requirements
Updated versions will be published on the AutoVoB platform.
21.CONTACT INFORMATION
Legal Department
legal@autovob.com
Customer Support
customercare@autovob.com
OUR COMMITMENT
AutoVoB is committed to promoting:
- Respect for Intellectual Property
- Responsible Content Creation
- Fair Enforcement
- Transparency
- Accountability
- Innovation
- Platform Integrity
By protecting intellectual property rights while supporting innovation and commerce, AutoVoB seeks to create a trusted global transportation ecosystem for users, businesses, and partners worldwide.
Protecting Innovation, Creativity, Brands, and Business Integrity Across the Global Transportation Ecosystem
22.About This Policy
This document is part of the AutoVoB documents named in section 51 of the Terms & Conditions. It does not make AutoVoB responsible for any buyer, seller, money or vehicle, and the limit of liability in section 41 of the Terms & Conditions applies to it.
The English text of these documents is the binding version. Other languages are machine translations provided only for the convenience of readers. If they differ, the English text prevails.
These documents and every dispute relating to them or to the Platform are governed by the laws of the United Arab Emirates. The competent courts of the United Arab Emirates have jurisdiction, subject to any mandatory consumer rights that cannot be excluded. Before starting any proceedings, the user must send a written notice describing the dispute to legal@autovob.com and allow AutoVoB thirty (30) days to resolve it.
Customer support: customercare@autovob.com. Legal notices, privacy requests and complaints: legal@autovob.com.